Your privacy is our priority. This Policy transparently explains how igang88 collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act (PDPA 2010).
6 core principles outlining how igang88 safeguards and respects the personal information of every Malaysian member
All your personal and financial transaction data on igang88 is protected by SSL 256-bit encryption — the same security standard used by leading Malaysian banks such as Maybank and CIMB. Your data is never stored in plain text format.
Igang88 never sells, rents, or transfers your personal data to any third party for marketing purposes. Your information belongs to you, and we respect that right fully and without exception.
The igang88 Privacy Policy is drafted and maintained in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing practices comply with applicable Malaysian legal requirements.
As an igang88 member, you have the right to access, correct, or request the deletion of your personal data at any time. Simply submit a request to our support team and we will respond within 14 business days.
All deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, GrabPay, FPX, and other Malaysian payment methods are processed under strict privacy protocols. Your payment information is not stored in full within igang88 systems.
You may opt out of marketing communications from igang88 at any time via the unsubscribe link in any email or by contacting our customer support team. Your preference will be honoured immediately.
This Privacy Policy describes the privacy practices of igang88 and applies to all users of our platform, including the igang88.bet website and all related services. By using igang88 services, you consent to the collection and use of your personal data as described in this Privacy Policy.
igang88 ("we", "the company") takes the protection of your privacy and personal data seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and internationally recognised data protection principles.
This policy applies to all personal information we collect, process, store, and use in connection with:
Igang88 is the data controller responsible for the processing of your personal data as described in this Privacy Policy. For any privacy-related enquiries, please contact us via support@igang88.bet.
igang88 collects various categories of personal data depending on how you interact with our platform. Below is a comprehensive summary of the data we may collect:
| Data Category | Specific Information Type | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, IC number (MyKad), gender, nationality | Mandatory (KYC) |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | E-wallet account details (TNG, GrabPay, DuitNow), deposit & withdrawal records, transaction history | Mandatory |
| Technical Data | IP address, browser type, operating system, device ID, approximate location data | Automatic |
| Usage Data | Gaming history, bets placed, winnings, platform activity time | Automatic |
| Communication Data | Customer support conversation records, emails, and user feedback | Where applicable |
Igang88 does not collect sensitive data such as health information, religious beliefs, or political affiliations. MyKad numbers are collected solely for identity verification (KYC) purposes as required under anti-money laundering (AML) regulations, and are stored with encryption.
Your personal data is collected by igang88 through the following channels:
This includes information you provide when:
When you use the igang88 platform, our systems automatically record technical information such as your IP address, browser type and version, device used, pages visited, time of visit, and other technical diagnostic data necessary to ensure the platform operates properly.
In certain circumstances, igang88 may receive information about you from legitimate third-party sources — for example, from identity verification service providers, fraud prevention agencies, or Malaysian payment service providers used to validate your financial transactions.
igang88 only uses your personal data for lawful and transparent purposes. The following outlines the primary purposes for which your data is used, along with the legal basis supporting each processing activity:
Igang88 will only send you marketing communications if you have given your consent at registration or at a later stage. You may withdraw this consent at any time by contacting our customer support team or using the unsubscribe link in any marketing email.
igang88 does not sell your personal data. However, under certain circumstances, we may need to share some of your information with the following parties, subject to strict confidentiality agreements:
Igang88 may disclose your data to Malaysian government authorities or law enforcement agencies when required by law, court order, or direction from the relevant authorities for the purposes of investigating financial crime, money laundering, or national security threats.
igang88 implementing comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, modification, or destruction:
In the event of a data breach that may affect your rights and freedoms, igang88 is committed to notifying you and the relevant authorities within the timeframes required by applicable law. We will communicate the nature of the breach, the data affected, and the remedial steps taken.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by igang88:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or incomplete, you may request a correction. igang88 will update the record within 7 business days.
You may withdraw your consent to data processing at any time. Withdrawal does not affect the validity of any processing that has already taken place.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing any reason.
You may request the deletion of your personal data when it is no longer needed, provided there is no legal obligation requiring its retention.
If you are dissatisfied with how igang88 handles your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the rights above, please contact the igang88 Privacy team via support@igang88.bet with the email subject line "Privacy Rights Request". Please include your full name and account number to help us process your request faster. We will acknowledge receipt within 2 business days and resolve the request within 14 business days.
igang88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. The following describes the types of cookies we use:
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Login verification, session security, cart functionality | Session / 30 days | No – required for core functionality | |
| Remembering language preferences, display settings, and previously viewed offers | 1 year | Yes – affects user experience | |
| Understanding usage patterns, popular pages, and aggregate visit statistics | 2 years | Yes – no impact on functionality |
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the igang88 platform and your ability to log in or complete transactions.
igang88 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law:
Once the designated retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.
In platform operations igang88, your personal data may be transferred to or stored on servers located outside Malaysia, primarily for cloud computing services and international game software providers. When international transfers occur, igang88 ensures:
igang88 strictly prohibits the use of the platform by individuals under the age of 18. We do not knowingly collect personal data from minors. Should we discover that personal data belonging to someone under 18 has been collected without proper age verification, we will:
Parents or guardians who suspect that their minor child has registered an igang88 account are urged to contact us immediately at support@igang88.bet for immediate action.
igang88 reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, technological developments, or our business practices. You will be notified of any material amendments through:
Continued use of the igang88 platform after any amendments take effect will be deemed as acceptance of the revised Privacy Policy.
For any enquiries, concerns, or requests regarding this Privacy Policy or your personal data, please contact the igang88 Data Protection Officer:
Email: support@igang88.bet (Subject: Privacy Enquiry)
Live Chat: Available 24/7 on the igang88 platform
Response time: Within 2 business days for verification, 14 business days for full resolution
Igang88 is committed to protecting your privacy at all times. Join over 500,000 Malaysian members who play safely and confidently on our platform.